Industry Digital Plan

Sea Transport Industry Digital Plan (IDP)

The Sea Transport Industry Digital Plan (IDP) is a joint initiative with Infocomm Media Development Authority (IMDA), Enterprise Singapore (ESG) and SkillsFuture Singapore (SSG), as part of the SME Go Digital Programme that makes going digital simple for SMEs. It provides SMEs with an easy-to-use, step-by-step guide to support them in the adoption of digital solutions.

SME_Go_digital

Who is it for?

A digital roadmap of the IDP has been developed for ship agencyharbour craft and bunkering SMEs in the Sea Transport industry and charts out digital solutions that SMEs can adopt at each stage of their growth. Larger enterprises in the Sea Transport industry can also use the digital roadmap to guide their digital journey. The IDP also includes a Digital Roadmap (Training) to ensure that the industry's workforce is adequately prepared with the necessary skills to adopt digital solutions, and is ready for changes that come with digital transformation. Please click on the respective hyperlinks to download the ship agency (.pdf, 3 MB)harbour craft (.pdf, 3 MB) and bunkering (.pdf, 7 MB) IDP roadmaps (visit https://www.imda.gov.sg/sea-transport-idp for more information).

Maritime-specific digital solutions

To ease SMEs' adoption of digital technologies, MPA and IMDA have curated a list of maritime-specific digital solutions for the ship agency, harbour craft and bunkering SMEs to meet their needs. The funding quantum to adopt the list of maritime-specific digital solutions is up to 70%, capped at S$30k per Financial Year for each SME applicant.

SMEs interested to apply for the Sea Transport IDP Grant can contact  MPA_IDP@mpa.gov.sg. The application form can also be obtained from the approved vendors.

Sub-Sector: Ship Agency
collaboration+n+doc+mgmt+-+3Mar2020
Chart.IT Pte Ltd
Web URL: https://www.chartdesk.pro
Contact Hotline: +65 9636 9497
Contact Email:  kt@chartdesk.pro

Team collaboration made easy.

ChartDesk is an innovative software designed to enable collaboration among commercial ship operation teams & port agencies. This software-as-a-service solution eliminates the challenges of sharing a common mailbox among a group of people and satisfies the rigorous business requirements for searching and storing long term archival of huge volumes of emails. By integrating some of the most commonly used tools like a vessel database and AIS functionalities, ChartDesk is the ideal first step towards digitalization for delivering operational efficiency and cost savings for your organization.

RPA+-+1Apr2020
Glee Trees Pte Ltd
Web URL: www.gleematic.com
Contact Hotline: +65 9186 6195
Contact Email: ada.lim@gleetrees.com

Imagine a virtual colleague who will help with you tasks without getting sick, tired or bored! Gleematic A.I. Robotic Process Automation (RPA), can be that ideal assistant who can assist you, even when you cannot go to office. It mimics mouse-clicks and keyboard-strokes to access multiple IT applications and web portals to complete business processes. Some of the features include:

  • Copy data from one system (e.g. your Order Management System/ CRM) and paste into another (e.g. Portnet, Marinet, digitalPORT@SG, your customer's Fleet Management system/ Enterprise Resource Planning System) without requiring any coding.
  • Drag-and-drop files from one file location to another, or generate reports using data from pull data from multiple sources to generate reports on your existing application platforms.
  • Recognise and extract data from different types of documents (pdf or image files of shipping instructions, Bill of Ladings, crew passport, etc.) in Asian languages such as Chinese, Indonesian, Vietnamese. There is built-in OCR included to handle scans of printed documents.
  • Built-in Artificial intelligence (AI) can also do things such as sorting out emails by different categories, identify sentiment of customers' feedback, recognise images such as logos, or to make predictions.

Gleematic is different from typical RPA solutions as it empowers users with Artificial Intelligence without requiring programming knowledge.

(*) – Solution has been adopted by <5 customers


Sub-Sector: Harbour Craft
vessel+mgmt+-+3Mar2020
Maritime Technologies (R&D) Pte. Ltd. (*)
Contact Hotline: +65 6470 9165
Contact Email: james@shipsfocus.com

BOOK-A-LAUNCH: VM (Vessel Management) is an innovative cloud-based web & mobile software solution intuitively designed to provide clarity and visibility of the day-to-day passenger launch service. Key Features includes:

  • Real-Time Tracking of all your assets
  • Historical Tracking
  • Real-Time Tracking of destination vessels
  • Fleet (Boat) & crew (Boatman) Assignment & Deployment management
  • Seamless integration with other modules & software (Order Management, Accounting, Payroll etc.)
  • Mobile App for Tracking
Brightree Pte. Ltd.
Contact Hotline: +65 6702 6082

Contact Email:  enquiry@brightree.com.sg

Brightree's basic fleet management solution is an excellent choice to provide harbour craft owners automation and digitization of workflow with the aim of increasing productivity and reducing operational costs. Our cloud-based solution offers:

  • Real-time vessel tracking and monitoring with historical records
  • Vessel deployment scheduling/crew assignment
  • Document management
  • Integrate with other systems e.g. order booking and deployment management, accounting

These data are accessible 24x7 via a web portal. You now have clear visibility of your vessels and can make faster decisions to address issues before they arise. We are also able to seamlessly upgrade your basic system to the advance fleet management solution.

Innovez One Pte Ltd
Contact Hotline: +65 6505 9828
Contact Email: joy@innovez-one.com

marineM Vessel Management System is a cloud-based solution delivers that real-time monitoring of vessels on a map-based web interface. For each vessel, the solution delivers the following key features :

  • Real-time Tracking of launch movements
  • Real-time Tracking of mother vessel movements
  • Estimates fuel consumption as well as traveling speed.
  • AI-based Scheduling engine intelligently predicts vessel unavailability due to refueling.
  • Real-time chat function>
  • Vessel Management System is seamlessly integrated to Order Booking and Deployment System

marineM platform delivers key features that supports remote and home-based users to work collaboratively in activities involving vessel management.

order+booking+-+3Mar2020
Maritime Technologies (R&D) Pte. Ltd. (*)
Contact Hotline: +65 6470 9165
Contact Email: james@shipsfocus.com

BOOK-A-LAUNCH: OM (Order Management) is an innovative cloud-based web & mobile software solution specifically designed for the passenger launch service providers to streamline the operation workflow and achieve great productivity gain & improve customer service. Key Features includes:

  • Enterprise Data Management
  • Digital Booking Scheduler (eOrderbook)
  • Dashboard (Business Intelligence)
  • Location of Destination Vessel (Auto Grid Number)
  • Seamless Integration with other modules & software (Vessel Management, Accounting, Payroll etc.)
  • Mobile App for Launch OPS, Customers & Crew (Boatman)
Innovez One Pte Ltd
Contact Hotline: +65 6505 9828
Contact Email: joy@innovez-one.com

marineM Order Booking System is a cloud based solution that handles delivery of marine operations including billing. To improve Agent’s experience with your service, marineM delivers the Agent App, an intuitive and easy to use, booking and job tracking app. marineM platform delivers key features that supports remote and home-based users to work collaboratively. Key Features include:

  • Web access for agents to book launches/workboats
  • Agents can use Agent App to make bookings
  • View live updates of vessel movements on Agent App
  • Auto-scheduling of workboats using proprietary AI algorithms
  • Billing System that support auto bill generation
  • Billing rules and calculations (i.e. billing formula) can be configured by operator
  • Dashboard (Business Intelligence)
  • Seamless integration between marineM Order Booking System and marineM Vessel Management System
adv+vessel+mgmt+-+2Mar2020
Brightree Pte. Ltd.
Contact Hotline: +65 6702 6082
Contact Email:  enquiry@brightree.com.sg

Brightree's advance fleet management solution is the ultimate choice to provide harbour craft owners automation and digitization of workflow with the aim of maximising productivity and maintaining optimal vessel operational efficiency. Our cloud-based solution offers  :

  • Monitoring of fuel consumption
  • GPS Tracking including speed, distance travelled and Geofencing
  • E-logging
  • Conditional Engine Monitoring including performance, vibration and temperature
  • Predictive engine maintenance analysis
  • Maintenance record management

These data are accessible 24x7 via a web portal. You now have clear visibility of your vessels and can make faster decisions to address issues before they arise.

(*) – Solution has been adopted by <5 customers

Sub-Sector: Bunkering
 
bunker+barge+planning+system
BTS Pte Ltd
Contact Hotline: +65 6423 4712 
Contact Email: sales@btsol.biz

BTS developed iBOMS over a decade ago in order to give bunker suppliers an elegant and paperless way to manage their bunker supply operations. Singapore bunkering standards are completely incorporated software meaning suppliers can manage their business end to end with a click of the button.

bunker+fuel+data+profiling
Claritecs Pte Ltd
Contact Hotline: +65 6970 0982 
Contact Email: info@claritecs.com

Diagnostics of a raw data file comprising thousands of rows of data points generated during a mass flow meter bunkering operation can be analysed within seconds by “AutoProfiling” to highlight if anything abnormal had occurred during the marine fuel delivery.

This is exceptionally helpful when the company does not have a trained or experienced person to analyse MFM data, and have to rely on survey reports which may be costly and take up to a few days to receive an analysis.

 

bunker+sales+management
BTS Pte Ltd
Contact Hotline: +65 6423 4712
Contact Email: sales@btsol.biz

BTS developed iBTMS over a decade ago in order to give bunker suppliers and traders an elegant and paperless way to manage their bunker supply business. Singapore bunkering standards are completely incorporated  software meaning suppliers can manage their business end to end with a click of the button.

 

online+bunker+forms
Brightree Pte Ltd
Contact Hotline: +65 67026082
Contact Email: enquiry@brightree.com.sg

Brightree Online Bunker Forms provide seamless and paperless connection between vessel and shore/owner/clients. Upon completion of each bunkering operations, Bunker clerk onboard is able to complete the necessary paperwork via electronic form pre-installed in the tablet very efficiently, and sending these forms back to shore via 4G immediately once the forms are duly filled in/acknowledge by all parties.

Brightree Data Logger onboard bunker tanker is able to connect via Wi-Fi with the tablet provided by Brightree. This tablet is pre-installed with the Bunker forms such as BDN, Bunker Requisition Form, pre-delivery safety checklist, meter reading record form etc. Upon completion of bunker, bunker clerk required to synchronize the total quantity transferred to the tablet, as well as other important parameters. The Bunker clerk will then continue to fill in the rest of the forms. Once complete, he will then sign and stamp on the forms electronically, and the same with the receiving tankers. The forms can be printed out via Wi-Fi connection to printer and also allow to email back to shore. During bunkering, the data logger will transfer parameters such as flow rate, temperatures, density, % aeration etc back to shore via live web view to client.

 

 

Non-maritime specific digital solutions

For non-maritime specific digital solutions, e.g. account management, customer relationship management, human resource management, etc., SMEs may also visit the Government Assistance for Business website

Consultancy & Project Management Services

  1. Business Advisory: Maritime SMEs that wish to have a more comprehensive review of their business can approach the SME Centre @ SICCI for complimentary business diagnosis and advisory on support programmes relevant to their operations.

  2. Specialist consultancy: SMEs that require specialist consultancy on more advanced digital solutions will be referred by the SME Centre business advisors to the Principal Consultants at the SME Digital Tech Hub.

  3. Project Management Services: SMEs can also engage Project Management Services to support them in the implementation of the digital solutions. The project managers can help with business processes re-engineering and job redesign to get the maximum benefits and have more sustainable outcomes from going digital.

Start Digital Pack

SMEs who have started their business or are new to digital technology can take up a Start Digital Pack to give them a head start in going digital. The Start Digital Pack offers easy-to-deploy and scalable solutions in Accounting, HR Management System & Payroll, Digital Marketing, Digital Transaction and Cybersecurity. SMEs can adopt any two solutions from the above categories for free for a minimum of six months with a contract period of at least 18 months.

Video on Sea Transport Industry Digital Plan for Bunkering sub-sector

For any other queries, pls refer to the attached FAQ (.pdf, 268 KB). Alternatively, you may contact MPA_IDP@mpa.gov.sg.