Contact Info

S/No Description Service Standard
1 Phone Enquiries We will answer calls within 30 seconds.
2 Emails

We will acknowledge receipt of emails by the next working day.

We will respond to general enquiries within 3* working days.

* For complex enquiries which require a longer response time, we will give an interim reply within 3 working days and a full reply within 14 working days.

General Enquiries
MPA Main Line Tel: 6375 1600

Address:
460 Alexandra Road
PSA Building #19-00
Singapore 119963
Quality Service Manager (QSM) Tel: 1800-272 5880 
Fax: 6275 7719 
Email: qsm@mpa.gov.sg
Shipping Matters
Enquiries relating to Singapore Registry of Ships (SRS)
Tel: 6375 1932 
Email: marine@mpa.gov.sg
Enquiries relating to Seafarers' Matters
Tel: 6375 6224 
Email: mmo_mpa@mpa.gov.sg
Enquiries on Ship Regulatory Development
Tel: 6375 6252 
Email: shipping@mpa.gov.sg
Enquiries on Flag/Port State Control, Ship Surveys & Certification
Tel: 6375 6251 
Email: shipping@mpa.gov.sg
Enquiries on Certificates of Competency (COC)
Tel: 6375 6222 
Email: coc@mpa.gov.sg
24/7 SRS Hotline
For ship technical, crewing and registry matters
Tel: (65) 6225 5777 (6-CALL-SRS) 
Port Matters
One Stop Document Centre

Tel: 6325 2373 (Licensing enquiries)  

Tel: 6325 2374 (Port clearance enquiries) 
Email: osdc_mpa@mpa.gov.sg

General bunkering enquiries


On-site assistance during bunkering operations involving quantity disputes
Tel: 6325 2313 
Email: bsd@mpa.gov.sg 

Tel: 1800-BUNKERS 
        (1800 2865377)
Vessel Traffic Management enquiries
Tel: 6325 2493 / 6325 2494 
Email: pocc@mpa.gov.sg
Marine Environment & Safety enquiries
Tel: 6325 2488 / 6325 2489 
Email: pms@mpa.gov.sg
Port Security enquiries
Tel: 6221 3127 
Email: isps@mpa.gov.sg
Hydrographic-related enquiries
Tel: 6325 2027 
Email: hydrographic@mpa.gov.sg
Business and Enterprise
Enquiries on Maritime Sector Incentive (MSI)
Tel: 6375 1927 
Email: imc@mpa.gov.sg
Enquiries on Maritime Cluster Fund (MCF)
Tel: 6375 1922 
Email: mcf@mpa.gov.sg


Corporate Communications
Subscription to Singapore Nautilus
Email: SN_subscribe@mpa.gov.sg
Media Enquiries
Email: media_enquiries@mpa.gov.sg
Others
Billing enquiries
Tel: 6375 1695
Email: AR_MPA@mpa.gov.sg / 
             AP_MPA@mpa.gov.sg
Career-related enquiries
Tel: 6375 1752
Email: careers@mpa.gov.sg
Port statistics enquiries
Email: planning@mpa.gov.sg
Enquiries on MPA Scholarship / Sponsorship Programme
Tel: 6375 1545
Email: scholarship@mpa.gov.sg
Enquiries on accommodation and welfare / recreational facilities for seafarers
Tel: 6375 6204 / 6375 1825
Email: smc@mpa.gov.sg
Marinet Helpdesk
Tel: 6375 1255
Email: marinet@mpa.gov.sg
Reporting of suspected wrongdoings or other ethical issues by MPA officers
Email: ethics@mpa.gov.sg
Feedback / Suggestion on regulatory matters to 
Pro-Enterprise Panel
URL: https://www.mti.gov.sg/proenterprisepanel