Industry Digital Plan

Sea Transport Industry Digital Plan (IDP)


The Sea Transport Industry Digital Plan (IDP) is a joint initiative with Infocomm Media Development Authority (IMDA), Enterprise Singapore (ESG) and SkillsFuture Singapore (SSG), as part of the SME Go Digital Programme that makes going digital simple for SMEs. It provides SMEs with an easy-to-use, step-by-step guide to support them in the adoption of digital solutions.



Who is it for?

A digital roadmap of the IDP has been developed for ship agency and harbour craft SMEs in the Sea Transport industry and charts out digital solutions that SMEs can adopt at each stage of their growth. Larger enterprises in the Sea Transport industry can also use the digital roadmap to guide their digital journey. The IDP also includes a Digital Roadmap (Training) to ensure that the industry's workforce is adequately prepared with the necessary skills to adopt digital solutions, and is ready for changes that come with digital transformation. Please click on the respective hyperlinks to download the ship agency and harbour craft IDP roadmaps (visit https://www.imda.gov.sg/sea-transport-idp for more information).


Maritime-specific digital solutions

To ease SMEs' adoption of digital technologies, MPA and IMDA have curated a list of maritime-specific digital solutions for the ship agency and harbour craft SMEs to meet their needs. The funding quantum to adopt the list of maritime-specific digital solutions is up to 70%, capped at S$30k per Financial Year for each SME applicant.

SMEs interested to apply for the Sea Transport IDP Grant can contact MPA_IDP@mpa.gov.sg. The application form can also be obtained from the approved vendors.


Sub-Sector: Ship Agency


















Softship Data Processing Pte Ltd

Web URL: https://www.softship.com/sapas/

Contact Hotline: 6227 2497

Contact Email: macysee.toh@softship.com

Softship’s Advanced Port Agency Solution – Softship.SAPAS – is a unique cloud-based software solution designed to streamline the working day of a port agent. This intuitive and reliable online portal simplifies and improves the vast and varied administrative burden for agents, who are able to access, update and share their work on-the go, delivering significant efficiency and cost savings for ship owners and operators calling at Singapore’s ports, and moving worldwide.









Chart.IT Pte Ltd (*)
Contact Hotline: 96369497
Contact Email:  kt@chartdesk.pro  
Team collaboration made easy.
ChartDesk is an innovative software designed to enable collaboration among commercial ship operation teams & port agencies. This software-as-a-service solution eliminates the challenges of sharing a common mailbox among a group of people and satisfies the rigorous business requirements for searching and storing long term archival of huge volumes of emails. By integrating some of the most commonly used tools like a vessel database and AIS functionalities, ChartDesk is the ideal first step towards digitalization for delivering operational efficiency and cost savings for your organization.

(*) – Solution has been adopted by <5 customers


Sub-Sector: Harbour Craft
































Maritime Technologies (R&D) Pte. Ltd. (*)

Web URL: https://www.shipsfocus.com

Contact Hotline: 6470 9165

Contact Email: james@shipsfocus.com

BOOK-A-LAUNCH: VM (Vessel Management) is an innovative cloud-based web & mobile software solution intuitively designed to provide clarity and visibility of the day-to-day passenger launch service. Key Features includes:

- Real-Time Tracking of all your assets

- Historical Tracking

- Real-Time Tracking of destination vessels

- Fleet (Boat) & crew (Boatman) Assignment & Deployment management

Seamless integration with other modules & software (Order Management, Accounting, Payroll etc.)

- Mobile App for Tracking











Maritime Technologies (R&D) Pte. Ltd. (*)

Web URL: https://www.shipsfocus.com  

Contact Hotline: 6470 9165

Contact Email: james@shipsfocus.com

BOOK-A-LAUNCH: OM (Order Management) is an innovative cloud-based web & mobile software solution specifically designed for the passenger launch service providers to streamline the operation workflow and achieve great productivity gain & improve customer service. Key Features includes:

- Enterprise Data Management

- Digital Booking Scheduler (eOrderbook)

- Dashboard (Business Intelligence)

-  Location of Destination Vessel (Auto Grid Number)

- Seamless Integration with other modules & software (Vessel Management, Accounting, Payroll etc.)

- Mobile App for Launch OPS, Customers & Crew (Boatman)


(*) – Solution has been adopted by <5 customers


Non-maritime specific digital solutions
   

For non-maritime specific digital solutions, e.g. account management, customer relationship management, human resource management, etc., SMEs may also visit the Tech Depot website to apply for the ESG's Productivity Solution Grant. 


Consultancy & Project Management Services

  1. Basic Advisory: Maritime SMEs that wish to have a more comprehensive review of their business can approach the SME Centre @ SICCI business advisors for complimentary business diagnosis and advisory on digital solutions relevant to their operations.
  2. Specialist consultancy: SMEs that require specialist consultancy on more advanced digital solutions will be referred by the SME Centre business advisors to the Principal Consultants at the SME Digital Tech Hub.
  3. Project Management Services: SMEs can also engage Project Management Services to support them in the implementation of the digital solutions. The project managers can help with business processes re-engineering and job redesign to get the maximum benefits and have more sustainable outcomes from going digital.


Start Digital Pack

SMEs who have started their business or are new to digital technology can take up a Start Digital Pack to give them a head start in going digital. The Start Digital Pack offers easy-to-deploy and scalable solutions in Accounting, HR Management System & Payroll, Digital Marketing, Digital Transaction and Cybersecurity. SMEs can adopt any two solutions from the above categories for free for a minimum of six months with a contract period of at least 18 months.


For any other queries, pls refer to the attached FAQ. Alternatively, you may contact MPA_IDP@mpa.gov.sg.